Our Support Retainer is the perfect solution if you have ongoing digital marketing efforts. With dedicated monthly hours, our team can focus on continuous and ongoing site improvements to help you stay ahead of the competition. Whether you need support with updates, bug fixes, or new features, our Support Retainers are designed to keep your website running smoothly and effectively.
Set allotment of hours each month
We set aside a certain amount of hours each month to help you improve your website.
Real-time tracking of hour usage
We track the number of hours used, so we never go over or under the amount needed for a certain task.
Reporting & Ongoing Meeting Schedule
We provide ongoing monthly meetings to keep you up to date on the well-being of your website. In these meetings, we discuss and report the website's health and actions to improve your website, whether content or new features.
Guaranteed Usage rather than a “use it or lose it” model
We set a guaranteed amount of hours for the team to work on your website. So you get your money's worth of retainer support.
Management of a Continuous Improvement Items Backlog
We manage Item backlogs to provide the best and on-time solutions for our clients to consistently improve their website.
Additional Health Monitoring
We provide the service to monitor the health of your website so you can focus on the more important things. As part of the Nursing Period, Create Studios will set up automatic notifications and alerts to facilitate awareness of any potential issue - optimally before it impacts users.
By becoming a CS Retainer Client, you will have access to the full range of services the Create Studios Client Services Team offers. Our dedicated team of professionals will work with you to continuously improve your website and provide the peace of mind that comes with knowing you have a team of dedicated resources at your disposal. The CS Retainer Service is a great solution for organisations needing additional support to enhance their digital marketing efforts.
Retainer Continuous Improvement
- Search Engine Optimisation (SEO)
- Performance Tuning
- Conversion Optimisation
- CMS Patches and Upgrades
- A/B Testing
- UI/UX Updates and Improvements
- Logical / Strategic Feature Additions and/or Optimisation
Having worked with Create Studios now on several joint ventures, we always know they can be counted on - even when unexpected issue arise or challenges are posed.
Our new site is fantastic and performing better than we had hoped. Thanks Create Studios!